How It Works

Fast & Easy

Measure yourself in 10 minutes, then put your suit on, wrinkle-free, right out of the box 5 weeks later.


Free Global Shipping

On orders over $150

Indochino garments are made-to-order and delivered within 5 weeks via FedEx. We offer free shipping on orders over $150. On orders under $150, we charge a flat rate of $20. Gift cards, tailor’s kits, and tape measures ship for free, but are not counted toward the $150 free shipping threshold. We do not ship to Austria, Argentina, Belgium, Brazil, Chile, Faroe Islands, Greece, Ireland, Lithuania, Mexico, North Korea, Philippines, Portugal, Puerto Rico, Russia, South Korea, Uganda, and Uruguay and cannot ship to P.O. Boxes.

Indochino offers free return shipping in the United States and Canada.

Our Promise

If your suit is not what you expected,
let us know & we will make it right.

We truly believe that fit is the most important part of a good suit and we want you to receive the best custom shopping experience possible. So, if your suit or any other item of clothing is not what you expect, we will do everything in our power to make it right.

All Indochino garments are custom-made to your unique measurements and may require slight adjustments. If this is the case, Indochino offers an alteration credit of up to $75 per garment to put towards local tailoring. On the rare occasion your suit cannot be altered, Indochino will remake it for you. Learn more

Our knowledgeable Concierge department is here to provide you with honest, helpful guidance on anything related to your Indochino shopping experience. Whether you have a question about style, fit, or technical issues, our expert Concierge Email team will have an answer for you within 24 hours.

What Our Customers Are Saying

  • "Just got my suit - unbelievable. I love it. It fits perfectly, could not have asked for a better transaction. Good stuff guys."

    - Martin
  • "Thank you so much for accommodating me. It is not only because of your craftsmanship, but also because of your customer service that has me recommending Indochino to my friends."

    - Dean
  • "I can't recommend your company enough to colleagues and friends. Thank you again for the excellent customer service and continued great products."

    - Alex