The world's first and only 100% Perfect Fit Promise

Indochino is the only custom suit maker and retailer to offer a 100% perfect fit promise. If your suit is anything less than perfect, take it to your tailor and have it adjusted on us, up to $75. In the rare case your suit is deemed to be unalterable, we will remake it for you. If your suit was not what you expected, return it for a full refund

We offer a $75 alterations credits

To help customers achieve the perfect fit, Indochino offers an alterations credit of up to $75. To adjust your suit and claim your credit, follow these steps:

1. Refer to the "Your Measurements" form that accompanied your order. If you have misplaced this form, please login to My Accounts to retrieve a new copy.
2. Take your measurement form and suit to your tailor. Have them advise and adjust your suit to the ideal size. Instruct your tailor to mark up your measurement form.
3. Apply for Alterations Credit.

You are entitled to apply for an alterations credit within one month of receiving your order.

Indochino will review and issue you a refund of the tailoring fees within 48 hours of submission.

Can your suit be modified by a tailor? Here's a guide:

Use our visual guide to help understand the ways a suit can be altered by your tailor.

Remake

If your tailor deems the suit to be unalterable, Indochino will gladly remake your suit free of charge. All remake applications are carefully reviewed carefully and processed by our knowledgeable customer support staff.

Apply for a remake now

You are entitled to apply for a remake within 7 days after receiving your order.

Please allow up to 21 days to receive your remake. Please note that all additional changes to the remake will delay the remake process.