Join our mailing list
Please enter a valid email address
If you are unhappy with the fit, we offer a Perfect Fit Promise that lets you alter the clothing locally or have the items remade for free. If you still are not happy with the items please follow these return instructions.
Items can be returned within 14 days of being shipped for a full refund.
To be considered eligible for return, all orders must be postmarked to Indochino within 14 days of a customer receiving their order.
Indochino will only accept returned products that are in good and unworn condition. Indochino has the right to deny the issuance of a refund to an order that is believed to be previously worn or damaged.
Indochino will not accept products that have been altered or adjusted in any way.
Customers are responsible for return shipping charges.
Any package received at the Indochino head office that does not meet the aforementioned requirements will be sent back to the client without refund.
If your items were purchased with a Coupon or Gift Certificate, the Coupon/Gift Certificate will be refunded/reimbursed before another payment source.
You must return all items purchased as part of a promotion to receive a full refund. Kept items will be charged at full market value.